FAQs

1. How do I know if I need Counselling?

You may choose counselling if you want to gain clarity on an issue, change old patterns, get some support with a personal problem or for personal development.

2. What happens in a counselling session?

Counselling is a process in which the client and counsellor collaboratively work together towards goals set out by the client. Counselling gives you the space to talk about and explore whatever you want in a safe and non-judgmental environment.

3. What type of services do you provide?

We provide online counselling services over skype. Please click here for details.

4. How old do I have to be to use this service?

You have to be at least 16 years old to use this service.

5. What issues can you help with?

We can help with a range of issues including personal development, stress management, depression, anxiety, phobias, decision making, etc. We recommend you speak to our counsellor in an initial session to discuss the issue and see if you’d like to work together.

6. How many sessions should I book?

We offer both short-term and long-term counselling. Short-term counselling usually ranges from 12-16 sessions whereas long-term counselling could last a few months to a year. We recommend you initially sign up for an Introductory session to speak to our counsellor and discuss how you’d like to work together.

7. Will my details remain confidential?

Yes, confidentiality is top priority for us and we take every effort to ensure it is maintained. We are bound by the ethics of the BACP (British Association of Counsellors and Psychotherapists).

8. What days and times are sessions available?

We  work Mondays-Fridays and can accommodate weekends if need be. Since our clientele is from all over the globe, we are happy to accommodate timings convenient to our clients and according to their time zone.

9. How long does a session last?

Each session lasts approximately 50 minutes.

10. Do you offer counselling in a language other than English?

Yes, we offer counselling in a number of languages such as Hindi, Urdu, Marathi and Gujarati.

11. How much does each session cost?

One session costs US$ 30. However, if you sign up for more than one session at a time, the rates reduce to as low as US$ 19 per session. Please check our services section for details on rates.

12. How are payments made?

Payments can be made via western union, paypal or online bank transfers. Please email us at innerbeamcounselling@gmail.com to discuss payment details.

13. Do you provide refunds?

All payments are final and we do not provide refunds.

Do you have a question which hasn’t been answered above? Feel free to write to us at innerbeamcounselling@gmail.com

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